SupportSave delivers more value for each dollar spent through our unique, cost-efficient and yet scalable engagement models.
SupportSave is a leading BPO services provider. Our financial strength is easily verified and we are completely transparent in our management philosophy. We have extensive experience and domain expertise in the customer-management space, and a deep understanding of the global markets of The Philippines, Latin America and Eastern Europe. Our management team has transitioned numerous multi-million dollar projects for some of the largest companies in banking, insurance, travel, technology and other sectors. SupportSave offers all the same features and benefits of a large multi-national BPO firm at a fraction of the cost.
Our service-offerings comprise end-to-end customer management solutions, including an array of call-center and back-office support services. We help businesses deliver superior customer experience, improve customer loyalty, drive incremental revenue growth, maximize operational and organizational efficiency, and save operating costs, by managing services on their behalf.
Our service delivery centers are located in Cebu city, which recently ranked as the best city in Asia for placement of BPO work. SupportSave offers extensive offshore delivery experience with deep understanding of the Philippines labor market.
SupportSave Solutions was founded in November 2004 to meet the needs of SMBs (Small and Mid-Sized Businesses), with the belief that the trend of offshore outsourcing should not only benefit Fortune 1000 companies, but all businesses that aspire to become more competitive in their respective industries. We set out to create a business model that, for the first time, made outsourcing affordable to businesses of any size, and we have successfully done just that.
Today, we provide offshore outsourcing services, from our delivery centers around the globe. Our facilities feature an on-site management team working during the night i.e. US daytime, fully redundant voice and data links to the US, enterprise grade network infrastructure, redundant generator sets, and all of the features of any large provider without the large cost-structures