Ecommerce

24x7 Ecommerce Call Center Outsourcing

Boost your CSAT score with our 24×7 customer service and multi-channel availability. Resolve all your customer queries with top-notch customer service, which can be the difference between a one-time sale and a loyal, repeat customer.

What You Get with Our Ecommerce Call Center Services

Highly-trained Agents

We train our agents with expert communication industry knowledge so that they can provide exceptional customer service. We invest in training and development to ensure our agents stay up-to-date with the best industry practices and technologies.

24/7 Availability

Our ecommerce call center services are open 24×7, 365 days a year. So, your CX process is never down. We give you the opportunity to be available for your customers at their convenience, which is a great reputation to have, especially if you are a startup.

Localized Support

We understand how important it is for agents to understand the local language and culture of the target location. That’s why we ensure all our agents are familiar with the local traditions, language, and culture to build a close connection with your customers.

Customizable Solutions

We focus on the core aspect of offering ecommerce customer service outsourcing – personalization. You can start with as low as one FTE only. You can also train the agent with your brand voice and communication tonality that suits your business the most.

Unmatched CX Quality with the Ecommerce Call Center in the USA

We ensure delivery of outstanding customer experience for a boost in CX and CSAT. Our commitment is backed by constant striving to achieve excellence and

  • Higher AHT and FCR
  • Proven track record
  • Affordable Solutions
  • Personalized attention
Customer-Service

Guaranteed CSAT with Our Ecommerce Call Center Outsourcing

We offer multiple advantages and benefits to our clients. We serve startups and small businesses in the ecommerce industry and offer various services, including customer support, order processing, lead generation, telemarketing, etc. We commit to –

  • Adding a touch of human-like communication, boosting CSAT over automated systems
  • Ensuring quick and efficient resolution to even the smallest queries your customers may have
  • Meeting all the legal compliance in your target location to ensure hassle-free operations

We offer multiple advantages and benefits to our clients. We serve startups and small businesses in the ecommerce industry and offer various services, including customer support, order processing, lead generation, telemarketing, etc. We commit to –

Check Our Pricing Plans

Dedicated Customer Service Agents For A True Branded Experience

1-3 FTEs

(Min 40 Hours / Week)

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$ 12

Per Agent / Hours

  • 24/7 Availability
  • Shared Client Manager
  • Reporting & Monitoring
  • Month to Month Billing Cycle
  • Cancel Anytime
  • One Time Onboarding Fee- 500 USD
  • Multichannel Support

4+ FTEs

(Min 40 Hours / Week)

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$ 11

Per Agent / Hours

  • 24/7 Availability
  • Shared Client Manager
  • Reporting & Monitoring
  • Month to Month Billing Cycle
  • Cancel Anytime
  • One Time Onboarding Fee- 500 USD
  • Multichannel Support

Do You Have Questions?

What is the lowest number of agents I need to pay to outsource ecommerce customer support?

With SupportSave, you can start with as low as one FTE if you need. We know how important high CX is for small businesses, and we offer that at the lowest possible cost.

How do I hire agents for ecommerce call center outsourcing?

Hiring agents with SupportSave is simple. All you need to do is choose your package and drop in your query; we’ll get back to you at the earliest.

What is the cost of ecommerce customer service outsourcing?

SupportSave offers cost-effective ecommerce call center services, starting from just $12 per agent per hour. Check out our pricing page for more details.

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