Live Chat Support: Real-Time Assistance for Seamless Customer Satisfaction
With real-time interaction, your customers can have their queries addressed immediately, resulting in higher satisfaction and loyalty. Whether it is a simple question or a complex issue, SupportSave’s 24×7 live chat support is an efficient and effective way to resolve customer concerns. You can now build your brand on trust and confidence.
What You Get with Our Live Chat Support
With our live chat support, you can offer your customers immediate assistance and build trust and confidence in your brand So, they can get the help they need quickly and at their convenience, without having to wait for an email response or be put on hold on the phone.
Chat support is a very convenient and accessible option for your customers looking for prompt support. Provide them with a positive customer experience and boost your CSAT and loyalty. Happy customers are your assets to nurture.
Our services let you offer personalized assistance to each customer over a convenient channel. We use chat transcripts and customer profiles for our live chat outsourcing services to understand the needs of each customer and tailor our responses accordingly.
Outsourcing live chat support to us will let you track customer interactions and collect valuable data and insights. Analyzing this data can help you identify trends and opportunities for improvement, both in product/services as well as communication.
Outsource Live Chat Support Services for Small- & Medium-sized Enterprises
Our live chat support is a powerful and effective way for you to provide exceptional customer service and drive business growth. You can improve CSAT, increase sales, additionally get valuable insights into your target audience and present customer base with personalized interactions. With us, you get
Customer Satisfaction Guaranteed with Our Live Chat Outsourcing Services
At SupportSave, we believe that providing proactive customer service is essential to the success of any business. That’s why we offer top-quality live chat support services to help businesses of all sizes provide the best possible customer experience.
Ready to provide your customers with exceptional support? Choose our live chat support services today and give your customers the best possible experience!
1-3 FTEs
(Min 40 Hours / Week)
$ 12
Per Agent / Hours
- 24/7 Availability
- Shared Client Manager
- Reporting & Monitoring
- Month to Month Billing Cycle
- Cancel Anytime
- One Time Onboarding Fee- 500 USD
- Multichannel Support
4+ FTEs
(Min 40 Hours / Week)
$ 11
Per Agent / Hours
- 24/7 Availability
- Shared Client Manager
- Reporting & Monitoring
- Month to Month Billing Cycle
- Cancel Anytime
- One Time Onboarding Fee- 500 USD
- Multichannel Support
What is live chat support?
Live chat support allows customers to communicate with a business representative in real time through a website or mobile app chat interface. With live chat support, customers can get the help they need without leaving the website or making a phone call. They can simply type their question or issue into the chat interface, and an experienced and trained live chat agent will respond in real-time. Live chat support can be particularly useful for customers who have questions or concerns that are not urgent enough to require a phone call but still require immediate attention.
What are your live chat hours of operation?
We operate 24×7 for your customers. You can choose the shift of the agents, and they will be available to handle your customer queries over chat. Ensuring an all-day-any-day presence brings a sense of trust and reliability to your customers, and they start trusting your brand more.
Are your live chat agents available in multiple languages?
We offer live chat support services in the United States only, primarily in English. However, if you need multichannel support, you can get in touch and elaborate on your requirement, and we can build a team especially for you of multilingual agents.
How do I know that customers speak with a real person, not a bot?
Don’t worry; humans, not bots handle all incoming chat windows. At the time of onboarding with us, you will have your agents up for training and they are the ones who will handle your support process. So, you can be rest assured that your customers will experience human emotions and empathy whenever they try to contact you.
